The tour leader’s job begins before the first temple visit, before the first Shinkansen, before the first ryokan check-in. For many Japan tour groups, it begins in the arrivals hall of Narita or Kansai International, where twenty-something travelers fresh off a long-haul flight are trying to get their phones online while the tour leader simultaneously
Experienced Japan tour operators know that the difference between a tour that runs smoothly and one that generates support calls, client complaints, and post-tour reviews that mention connectivity is rarely the quality of the eSIM product itself. It is almost always the quality of the process around it — the pre-departure preparation, the arrival day