Travel agencies that resell Japan eSIMs play an important role in the data flow and therefore carry compliance responsibilities. When a client purchases a Japan eSIM through an agency, the agency may collect personal data such as the client’s name, email address, device information, and travel dates. That information can then move through the agency’s
Every agency that distributes Japan eSIMs will eventually receive a complaint. One client may discover that their device is incompatible. Another traveler may install the eSIM correctly but configure the settings incorrectly. A third customer may use the eSIM for nine days and run out of data on Day 10. These complaints vary in complexity.