These Terms & Conditions govern your use of the website and services provided by COMFYS JAPAN LLC, operating under the brand Japan Sim Data. By accessing our website or purchasing our services, you agree to be bound by these Terms & Conditions.

If you do not agree with any part of these terms, please do not use our website or services.

Company Information

Company Name: COMFYS JAPAN LLC
Brand Name: Japan Sim Data
Address:
R Cube Aoyama 3rd Floor
1-3-1 Kita-Aoyama, Minato-ku
Tokyo 107-0061
Japan

Email: support@japansimdata.com

Services Provided

Japan Sim Data provides data-only eSIM connectivity services and related digital products. Our services do not include voice calls or SMS unless explicitly stated.

We may introduce additional connectivity products, such as Pocket WiFi or other internet solutions, in the future.

Eligibility

By using our services, you confirm that you are at least 18 years old or have permission from a legal guardian. You also confirm that the information you provide to us is accurate and complete.

Orders and Activation

All orders are processed digitally. After purchase, eSIM details and activation instructions are provided electronically.

It is your responsibility to ensure that:

• Your device is eSIM-compatible and unlocked

• Your device meets the technical requirements listed on our website

• The eSIM is installed and activated according to the provided instructions

Once an eSIM is activated, it may not be refundable or transferable unless required by law.

Usage Policy

Our eSIM services are intended for personal, business, or group use in accordance with applicable laws and regulations.

You agree not to:

• Use the service for illegal or fraudulent activities

• Attempt to misuse, resell, or abuse the service beyond permitted use

• Interfere with network performance or other users

Excessive or abnormal usage may result in service limitations or suspension to protect network integrity.

Network Availability

Our services operate on trusted local mobile networks in Japan. Network availability, speed, and coverage may vary depending on location, device, and network conditions.

We do not guarantee uninterrupted or error-free service at all times.

Pricing and Payments

Prices and product details are displayed on our website at the time of purchase. Payments must be completed before service delivery.

We reserve the right to change pricing, plans, or service features at any time without prior notice.

Refunds and Cancellations

Due to the digital nature of eSIM services, refunds may not be available once the eSIM has been delivered or activated.

Refund requests, if applicable, will be reviewed on a case-by-case basis in accordance with our refund policy and applicable laws.

Limitation of Liability

To the maximum extent permitted by law, COMFYS JAPAN LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.

Our total liability, if any, shall not exceed the amount paid for the affected service.

Intellectual Property

All content on this website, including text, graphics, logos, and design elements, is the property of COMFYS JAPAN LLC or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, or distribute any content without prior written permission.

Third-Party Services

Our website or services may include links to or integrations with third-party services. We are not responsible for the content, policies, or practices of third-party providers.

Termination of Service

We reserve the right to suspend or terminate access to our services if these Terms & Conditions are violated or if required by law.

Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be effective once posted on this page. Continued use of our services indicates acceptance of the updated terms.

Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Japan, without regard to conflict of law principles.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us at:

Email: support@japansimdata.com